Information about the e-pneu products
1. What items and services does e-pneu.ch offer?
The e-pneu range includes car tires, motorcycle tires, car rims, TPMS sensors and wheel mounting kits. The services include assembly of newly purchased complete wheels, tire insurance for newly purchased tires and an all-round advisory service for everything to do with tyres, rims and wheels.
2. Which tire and rim brands does e-pneu carry?
With us you can choose your favorites from a wide range of all brands. We also have a large range of inexpensive tires from different manufacturers. You will find a balanced offer for every price segment.
Our premium brands include:
GOODYEAR:
Summer / Winter
MICHELIN:
Summer / Winter
CONTINENTAL:
Summer / Winter
PIRELLI:
Summer / Winter
BRIDGESTONE:
Summer / Winter
DUNLOP:
Summer / Winter
Our quality brands include:
MAXXIS:
Summer / Winter
HANKOOK:
Summer / Winter
VREDESTEIN:
Summer / Winter
FALKEN:
Summer / Winter
UNIROYAL:
Summer / Winter
YOKOHAMA:
Summer / Winter
NOKIAN:
Summer / Winter
FULDA:
Summer / Winter
BF GOODRICH:
Summer / Winter
GENERAL TIRE:
Summer / Winter
KUMHO:
Summer / Winter
Our budget brands include:
LINGLONG:
Summer / Winter
COOPER:
Summer / Winter
RADAR:
Summer
SAILUN:
Summer / Winter
BARUM:
Summer / Winter
CST:
Summer / Winter
SAVA:
Summer / Winter
DAVANTI:
Summer / Winter
Our range of rims includes the brands:
ALUTEC
BROCK
CMS
DBV
MAK
ATS
RIAL
MAM
AEZ
TEC BY ASA
DOTZ
ENKEI
RONAL
WHEELWORLD
FONDMETAL
OXXO
DIEWE
DEZENT
MOMO
RC-DESIGN
ADVANTI RACING
ALCAR
SPEEDLINE
STEELRIM
PLATIN
AVUS
REDS
AVUS RACING
AXXION
3. Do I have a product warranty?
Yes, you have a full product warranty. You can read detailed information in our General Terms and Conditions (GTC).
4. Are assembly and balancing included in the price of complete wheels? What about shipping?
For the complete wheels, assembly, balancing, the rim certificate and shipping are included in the price. We mount the tires on your ordered steel or aluminum rims, balance the wheels and deliver them to you as quickly as possible. In general, an add-on kit worth CHF 40 is automatically added to the shopping cart. If you do not need an add-on kit, you can remove it in the shopping cart. With steel rims, you can basically continue to use your old screws, provided the vehicle was also delivered with steel rims.
5. Are the complete wheels always balanced?
Yes, all complete wheels are balanced in our assembly station. Our specialist staff is well trained for this. There are no additional costs for you.
6. Will my order be checked?
Every order that we receive is checked again by our trained specialist staff. It is therefore an advantage if you always give us your type certificate number. If there are any problems or ambiguities regarding your order, our customer service will contact you. With e-pneu you are on the safe side.
7. When were the tires produced? How old are the tires?
We only carry new goods. Due to our high sales volume, the tires are usually only in our warehouse for a short time before they are delivered to our customers. The delivered tires can be up to 3 years old, because according to the Federal Association for Tire Trade and Vulcanizing Trade e.V., tires up to 3 years old are still considered "brand new" if they are stored properly and professionally. As tire experts, we can guarantee you proper and professional storage. DOT complaints within this period are therefore excluded.
8. Is an original rim certificate included? Is the certificate included in the rim price?
The certificate is supplied with all complete aluminum wheels and is included in the complete wheel price. This certificate is required if you have to have your bikes demonstrated and it can be requested at the MFK inspection. This certificate provides precise information about the rims and confirms their suitability for road traffic. If you do not have a rim certificate, it is imperative to request this from the manufacturer. You can incur costs of up to 120 francs, up to and including expiration of the operating license and insurance cover. We therefore recommend that you only buy rims and complete wheels from Swiss dealers who can give you the necessary certificate.
9. I'm not sure if this is the right tire for me?
We will be happy to help you and advise you. Just give us a call on Tel: 0848 88 55 88. Our trained and qualified staff looks forward to your call.